Automation is customer service (with fewer apologies)
Why I build automations in the first place, what “good” looks like, and why the last 10% of polish is where the time goes.
Philip Adamson — at the wheel
IT veteran, automation builder, classic car tragic, occasional boardroom adult. This is where I write about technology, machinery, projects, and whatever else seems worth documenting before it becomes “tribal knowledge”.
AI & Automation
Cars & Motorsport
Projects & Experiments
Humour (low moisture)
Start here
If you’re after the highlights: cars, automation, and the occasional rant about why “just reboot it” isn’t a business continuity plan.
Currently
Building useful automations, running local LLMs, and keeping an old Triumph honest. The order changes daily.
Recent posts
TR4 notes: leaks, logic, and learning
An old Triumph is a distributed system: noisy, charming, and occasionally on fire (metaphorically, mostly).
Things I have learned (often the hard way)
A list of truths from IT, cars, and business. No inspirational posters were harmed in the making of this post.
Why “TheWheel” (and why it’s not a midlife crisis)
The short version: I like steering wheels, I like systems, and I like names that don’t need a hyphen.